"Everyone is open-minded, there is an open-door philosophy, you are on first-name terms. Everyone who is closest to the problem should find a solution, open their mouths, feel empowered and that the colleagues also listen to each other. It is the mixture of these two things that makes it special for me."
"Every day I make phone calls and talk to all kinds of people - and characters. It varies from the operator of the system to the managing director, or from the buyer to the maintenance technician - it's all part of the job."