Leybold Vacuum Pump Repair and Service
Why choose Leybold Service for your vacuum pump?
Maintaining your uptime and reducing the risk of production downtime is critical. Anywhere you are, Leybold is there to support you as your vacuum service partner. Our Field Service team have the tools to detect potential issues in advance and mitigate risks quickly and accurately. Their expertise is backed up by an in-house team of product and application specialists to meet your specific needs for more complicated or specialized vacuum pump service work.
What are the benefits of regular vacuum pump service?
Regular, quality maintenance helps to:
Reduce the risk of
unplanned production downtime and keep your vacuum pumps working reliably.
Increase the lifetime of your vacuum pump, by replacing worn parts with genuine spare parts to prevent secondary damage.
Keep your pumps and your processes running efficiently, while reducing the likelihood of pump failures.
But what exactly does this look like?
| Vacuum pumps with regular service |
Vacuum pumps without regular service |
| Smooth and efficient production process – with vacuum pump performance monitored for deviations. |
Delayed deliveries - affecting both your market competitiveness and customer satisfaction. |
| Reliable and well-functioning vacuum performance – keeping your production consistent. | Product quality issues- equipment failure can sometimes damage or deform materials during processing, affecting the quality of the final product. |
| Reduced total ownership costs – small maintenance actions today keep your pump in good condition and help extend its lifetime. | Financial loss – major and last-minute equipment repairs cause unplanned downtime and increase maintenance costs. |
All services are executed in accordance with the manual recommendations, using genuine parts and oil to guarantee the performance levels. Our Leybold vacuum experts will ensure your equipment is operating at its best.
Our vacuum pump service options
- On-site vacuum pump service solutions
- Off-site vacuum pump servicing
- Do-it-yourself vacuum pump maintenance
- Exchange your vacuum pump
On-site vacuum pump service solutions
Wherever you are, we have an expert available to meet your vacuum equipment’s service needs according to its conditions. The services they provide on-site are:
- Troubleshooting
- Solving pump and system performance issues
- Leak detection
- Routine preventative maintenance
- Complete overhaul of your vacuum pumps
- Vacuum pump repair
Off-site vacuum pump servicing
Depending on the type of pump that requires service, we recommend that it be sent to our in-house service centers.
Our in-house service centers follow global Leybold standards to ensure high-quality levels of all services worldwide. Our factory-trained technicians are specialists in the maintenance, overhauling, and repair of your range of vacuum pump equipment.
Contact us or your service representative to get started.
Do-it-yourself vacuum pump maintenance
For certain vacuum pumps, minor services, such as seal replacements, oil draining and replacement, and pump cleaning, can be done quickly and easily on-site. Here, you can find all our DIY blogs and video tutorials, which provide a step-by-step breakdown of minor maintenance.
Click here for the blogs
Exchange your vacuum pump
Our Exchange services swaps your non-functioning pump for a fully functional unit from our stock. We know that maintaining your uptime and reducing the risk of production downtime is critical.
That is why we offer an organized and hassle-free vacuum pump swap, for a fast turnaround to production processes. Each pump is accompanied by an extensive warranty.
Wherever you are, we have an expert available to meet your vacuum equipment’s service needs according to its conditions. The services they provide on-site are:
- Troubleshooting
- Solving pump and system performance issues
- Leak detection
- Routine preventative maintenance
- Complete overhaul of your vacuum pumps
- Vacuum pump repair
Depending on the type of pump that requires service, we recommend that it be sent to our in-house service centers.
Our in-house service centers follow global Leybold standards to ensure high-quality levels of all services worldwide. Our factory-trained technicians are specialists in the maintenance, overhauling, and repair of your range of vacuum pump equipment.
Contact us or your service representative to get started.
For certain vacuum pumps, minor services, such as seal replacements, oil draining and replacement, and pump cleaning, can be done quickly and easily on-site. Here, you can find all our DIY blogs and video tutorials, which provide a step-by-step breakdown of minor maintenance.
Click here for the blogs
Our Exchange services swaps your non-functioning pump for a fully functional unit from our stock. We know that maintaining your uptime and reducing the risk of production downtime is critical.
That is why we offer an organized and hassle-free vacuum pump swap, for a fast turnaround to production processes. Each pump is accompanied by an extensive warranty.
Fixed price service
Do you find yourself questioning your equipment maintenance? What needs to be replaced to ensure the uptime of your equipment, and at what cost?
We have noticed that customers ask what service their equipment requires and the cost associated with it. This is where fixed prices come in. They eliminate uncertainty and help customers save time and money.
The benefits of our Fixed Price Service:
- Keep your production running with a fixed price service quote, because your process keeps running until everything is finalized.
- Plan with full certainty, as the agreed-upon price is fixed and will cover what is required.
- Schedule service deliveries for a date that is most convenient for you.
- Get faster service delivery, as fixed-price orders are given priority.
Receive a service quote for pump service
As always, we can give you a quote for the vacuum pump service as initially agreed upon; however, the final price is subject to change depending on the extent of the service needed.
Complete vacuum pump care with service plans
From preventive maintenance plans to warranty extensions, we offer you customized solutions that let you focus fully on your production by providing a perfect match for your needs. Our full range of Service PlanTM is designed to ensure a low total cost of ownership of your pumps, enhancing their performance and uptime.
FAQ
What is included in a standard repair service?
Our repair process returns your pump to peak condition. The whole process includes:
Initial inspection and fault diagnosis
Comprehensive cleaning
- Replacement of worn or defective parts with genuine Leybold components
- Reassembly and final performance testing according to original specifications
If you would like to know more, please contact us today.
How do I request a vacuum pump repair?
You can request service by filling out the contact form on the Leybold website or by contacting your local Leybold customer center. Please include the pump type, model, and a description of the pump’s condition.
Where are Leybold repair centers located?
Leybold operates certified service centers and workshops around the world. Repairs are performed by factory-trained technicians using original spare parts. To locate a service point near you, visit the Contact section of our website.
Leybold has several service locations all over the globe to serve you wherever you are. To provide the support you need we are growing the service team of In-house and Field Service Technicians to continuously grow closer to you. At Leybold, we truly believe that we have the sweet spot of proximity & service quality for every pump technology we sell and even some non-Leybold branded products.
Please reach out to our service team and let us help you identify the service offering that suits your needs.
Can I get a vacuum pump repair quote before service begins?
To spare you the hassle of taking care of multiple purchase orders, struggles from delays as well as giving you the cost certainty you are looking for we offer Fixed Price Service that delivers the service you need for the budget we agreed.
If you are looking to streamline your planning process even further, check out our customised service plans. We basically compile all services your pump needs to support your business rather than keeping your resources busy doing it. Read more about Fixed Price Service or discover our service plans.
Contact Us to receive your Fixed Price Quote.
Can Leybold help in case of emergency vacuum pump repair?
Of course, we are here to help. We offer different solutions from the root cause analysis on-site, to exchange service when time is critical. We also have a broad range of refurbished pumps available for a short rental, as well as for purchasing. Contact your local service contact directly to get the right solution that fits your needs, or fill out the contact form so we can reach out to you.
Do you offer service plans that include unplanned interventions?
Yes, we do. At Leybold, our service plans are designed to deliver smooth operations not just during scheduled maintenance, but also when the unexpected happens.
Several of our customized ServicePlan™ include unplanned interventions as part of their coverage, for example, our Total Care and Maintenance Care plans. If something goes wrong between your planned maintenance intervals, our expert technicians are there to support you quickly, professionally, and without additional paperwork.
Depending on your chosen plan, coverage can include:
- Fast on-site response for corrective service
- Labor, travel, and genuine spare parts included for unplanned breakdowns
- Priority access to our expert field service engineers
Every plan is tailored to your application, pump model, and available in-house resources. Get a consultation to understand the right plan for you or read more about our ServicePlan™.
Do you offer on-site repair services or only in-house?
We offer both - For maintenance tasks that can be performed without removing the pump from your system, our Field Service Engineers can come directly to your site. To avoid delays caused by shipping your pump, our technicians can perform most services in a safe and clean workspace that you provide. They’re equipped to handle diagnostics, preventive maintenance, and repairs. Field repairs minimize downtime and keep your processes running smoothly.
When a more extensive overhaul is needed, or when the pump technology demands expert tools, we recommend sending your equipment to one of our certified Service facilities. There, your pump is fully dismantled, cleaned, repaired with genuine Leybold parts, and tested to meet factory specifications.
Contact us to determine the best service option for you.
What are the common signs that my vacuum pump needs repair?
Watch for these indicators:
- Loss of suction power: often caused by air leaks, worn seals, or contamination
- Unusual noises: grinding, rattling, or hissing may signal internal damage
- Visible oil leaks: typically due to worn gaskets or high pressure
- Overheating: could result from poor lubrication or excessive load
- Frequent cycling or startup issues: possibly caused by electrical or mechanical faults
Acting early can prevent further damage and lower repair costs. Contact Us today to get your pump repaired.
My vacuum pump is making unusual noise, what can I do?
Unusual noise is a telltale sign that something is off with your pump. Try using our Sound Analyser to identify the most common failures. You can also contact our service technicians to perform a Health Check on your installation for specialised diagnostics.
Can I repair my vacuum pump myself, or should I hire a professional?
We provide genuine spare parts and service kits to help you maintain your Leybold vacuum pump. These kits are designed to simplify routine maintenance and ensure compatibility with your equipment. You can buy the kits on our e-shop. For additional guidance, our DIY maintenance tutorials walk you through minor service tasks. They're a great resource for customers with in-house technical capabilities.
However, for complex repairs, internal servicing, or when equipment performance is business-critical, we recommend working with our certified Leybold service technicians. Their expertise ensures safe repairs, optimal pump performance, and long-term reliability. Contact Us or locate your local service center for more information.
How often should I perform maintenance on my vacuum pump?
Service intervals depend on your pump’s type, duty cycles and application. All the instructions are in your vacuum pump’s manual. On most pump types, minor service should be performed every 12 months to reduce the risk of long-term expense.
The easiest way to stay on top of maintenance? A Leybold service plan, tailored to your pump, process, and available resources. Planned service often lowers your total cost of ownership, too.
Contact us today to book your service plan.
What are the common causes of vacuum pump failures? How can vacuum pump failures be prevented?
Common causes include:
- Contamination: Dust, dirt, and debris can clog filters, reducing efficiency.
- Worn or damaged parts: Seals, gaskets, and vanes wear out over time.
- Overheating: Often due to inadequate lubrication or excessive load.
- Incorrect installation: Can lead to misalignment and premature wear.
Preventive measures involve regular inspection, proper lubrication, timely replacement of worn parts, and ensuring correct installation procedures. Regularly consult the instruction manual, from commissioning your pump to instructions on how to service your pump.
If your application is particularly demanding or hazardous, then discuss additional preventive measures with your Leybold service engineer.
Talk to us and plan a field service engineer visit to your site.
What is vacuum pump overhaul and why is it important?
A vacuum pump overhaul is a deep, factory-level service that restores your pump’s performance and reliability. It often goes beyond routine maintenance by fully disassembling the pump, cleaning all components, replacing worn parts, and reassembling it to original specifications using genuine Leybold parts.
An overhaul:
- Extends the lifetime of your pump
- Unless specified differently, our overhaul brings the pump back into the initial factory specification
- Prevents unplanned downtime and costly failures
- Is more cost-effective than frequent repairs or premature replacement
At Leybold, our overhauls are carried out by certified technicians, using only original spare parts. It’s a smart, sustainable way to protect your equipment investment and your process.
Not sure if your pump needs an overhaul? Our service experts are happy to assess it for you.
Contact Us today.
Do you offer an upgrade to the latest technology during overhaul?
Yes, we do. When your vacuum pump is due for an overhaul, it’s also the perfect moment to explore upgrade options to the latest technology.
Depending on your pump model and application, we can offer:
- Technology upgrades that improve performance, energy efficiency, or control integration
- Retrofit solutions to align your existing equipment with current process needs
- Recommendations for drop-in replacements that reduce maintenance and operating costs
Our service experts will assess your system and advise you on available upgrades that could enhance your productivity or reduce total cost of ownership. This way, your investment is ready for the future, without the need for a full system redesign.
Talk to your local Leybold team or locate us to learn how we can future-proof your vacuum setup during overhaul.
Can every vacuum pump be overhauled?
Most vacuum pumps can be overhauled, but not all.
At Leybold, we do everything we can to extend the life of your equipment through expert overhauls, using original spare parts and factory-standard processes. However, certain factors may limit whether an overhaul is technically or economically viable:
An overhaul may not be possible if:
- Critical components are severely damaged or worn beyond repair
- The pump has been exposed to aggressive or hazardous process media that has compromised many of the internal components
- The repair cost outweighs the value or expected performance of the pump
- Newer technology being available and economically more reasonable than overhauling existing pump.
In these cases, we’ll always advise you transparently and recommend the most sustainable solution, whether that’s a replacement, a certified used pump, or an upgrade to newer technology.
Not sure if your pump qualifies for overhaul? Contact Us or locate Leybold service team, we’re happy to take a look.
What does a vacuum pump overhaul cost me?
It depends on the pump you are using and the condition the pump is in. With a well-maintained pump, usually the overhaul is at least 30% cheaper than waiting for your pump to crash. One thing is for sure, a reactive service comes with more than just the service cost.
A preventive overhaul saves you from:
- Avoidable loss of Production
- Stress on your staff and customers
- Energy inefficiency and risks of environmental pollution
- Increased Service Cost
Are you concerned whether your budget can handle it? Get in touch and ask for a Fixed Price Service. Quick, Safe and no surprise. The promise to our customers - The service you need for the low price we agreed.
How long does an overhaul take?
We are committed to deliver your pump back as soon as possible. Most frequent delays are caused by missing customer information such as purchase orders, parts availability because the condition of the pump has been wrongly described or parts need to be ordered that need your additional approval.
With our Fixed Price Service we are aiming to service your pump within 14 days making sure none of the delays above keep you from producing.
In case this Leadtime should not be sufficient we offer an Exchange Service that helps deliver a pump to your convenience. The overhaul will hence take the time you need to swap the unit with yours and the production is up running again. Once done you return your used due for service pump to us.
Get in contact with us now and plan your next overhaul to ensure you get the most in the least time.
Check out below our service pages for a full overview of all our vacuum pump service offerings
Are you looking for preventative maintenance technologies? Or products and parts for your vacuum pump?
Which oil is compatible with my vacuum pump?
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