Vacuum pumps play a critical role in industrial production. Pumps must be in top running condition to ensure efficiency, optimum output, and a healthy bottom line. But what is the better way to manage vacuum pumps? GENIUS Instant InsightsTM takes the lead.
The most common cause of pump failure are avoidable
Mechanical failure caused by wear and tear
Internal corrosion caused by loose or worn seals
Contamination caused by gas or liquid within the pump
The GENIUS Instant Insights™ portal gives you important insights into the pumps’ operation such as:
GENIUS Instant Insights™
We offer you free GENIUS Instant Insights™ Portal Access level with 2 options for subscription upgrades. With low investment you get transparency for increased efficiency at all levels.
Service and machine status
Pump's uptime and availability
Telemetry – trends and reports
Service and part scheduling
Alerts and warning services
Group notification with SMS and e-mail
Advantages of the GENIUS Instant Insights™
Safe and transparent
Safe and transparent 24/7
With the GENIUS Instant Insights™ portal, you can access your pumps 24/7 from any location for pump monitoring. All information about your pump is stored safely on the GENIUS Instant Insights™ cloud.
The GENIUS Instant Insights™ Portal supports 3 Tiers:
Basic subscription level at no cost, Access is activated as standard, you will get everyday updates, warnings and critical alerts on the GENIUS Instant Insights™ Portal.
With this upgraded level you get real time updates, SMS/e-mail notifications can be set, in this way, you and other concerned people inside of your organization are on top of all pump's events. Performance subscription also entitles you to see important telemetry information.
On top of the Performance level functionalities, Enterprise gives you energy consumption profile of your pumps and the possibility of real time vibration trends monitoring or alerts if a vibration sensor is already installed on your pump.
Lower risk of unexpected breakdowns
This is because the GENIUS Instant Insights™ Portal will instantly inform you about the alarm and when the service is due thanks to its remote monitoring system. In this way, you can prevent possible failures and make back-up plans without interrupting production.
June 2020, Our Customer Center Germany installed 5 GENIUS Instant Insights™ Boxes on five Dry Vacuum Pumps during the pilot phase of the connectivity project. The customer is a leading manufacturer in Germany. The result was outstanding. The customer was delighted when in early September they received a critical level alert on an e-mail from the GENIUS Instant Insights™ portal.
“The pre-filter in the water circuit was almost completely blocked; We were able to recognize this immediately from the pressure display on the GENIUS Instant Insights™ portal and changed the corresponding pre-filters. 20 minutes of downtime, but our process could continue to operate without any loss of material. I have now included our operators in the notification list for alerts. They are grateful for such valuable input, as it prevents you from unpleasant tidying up (e.g., shoveling 20 tons of glass after breakage). A clear indication that this system is indeed useful for us.”
This was our first installation of the remote monitoring GENIUS Instant Insights™ system on the client side. The client was aware that given the number of machines involved, they system would have to be complex. They concluded that GENIUS Instant Insights™ would be up to the task and gave it a try. The results surprised them beyond expectation. The early warning messages and information helped them in lowering downtime.
“All these machines need work specifically and shouldn’t delay my production. I never wanted a long-term production loss, so when they said we want to install this, I said, “Yes, of course”. The pump system we installed was new, 2018. We had never used a dry vacuum pump before; we used to use an oil-based vacuum pump. So, I wanted to know if there is a possible failure mode. These machines have several parts; using this monitoring system, I get pre-warning about pretty helping details. Those early messages in my e-mails help me a lot.”
Leybold Service – Expert and reliable partner
Maintaining your uptime and reducing the risk of production downtime is critical. Anywhere you are, Leybold is there to support you as your vacuum service partner. Our Field Service team and our fully equipped Service Technology Centers are at your disposal to have your vacuum pump serviced.