Field service engineers

Vacuum Pump Service

Read on to find out more about our complete range of vacuum pump services and how our specialists can help you. The rewards are high uptimes, low running costs and longer lifecycles.

We are where you are

With our comprehensive range of innovative service solutions, we offer unrivalled support for your Leybold vacuum pumps and we are committed to:

  • Providing you with a reliable, first-class service throughout your pump’s lifecycle, no matter where in the world it is installed.
  • Enhancing your pump’s uptime and ensuring it gets the best possible service.
  • Offering you specialist support with preventive maintenance and repairs.

Expertise you can rely on

Service plans

Service plans

Our full range of service plans is designed to ensure a low total cost of ownership of your pumps, enhancing their performance and uptime. From preventive maintenance plans to warranty extensions, we offer you customized solutions that let you focus fully on your production by providing a perfect match for your needs.

Spare parts and kits

Spare parts and kits

Our genuine spare parts fit your vacuum pump perfectly to ensure high reliability, performance, and a long service life. To ease your workflow and ensure you have everything you need for your pump, we put together spare parts kits for specific maintenance activities.

LEYBONOL vacuum pump oil

Leybonol vacuum pump oil

LEYBONOL has been specially formulated to achieve high performance for your pump. The premium quality of LEYBONOL ensures long oil exchange intervals and reduces power consumption as well as wear and maintenance costs. Our certified oils keep your production running and extend your pump life expectancy. You can find the correct oil for your pump using the Oil Finder.

Remote connectivity GENIUS

Remote connectivity with GENIUS Instant Insights™

Our connectivity solution offers you 24/7 remote mobile access to your vacuum pumps. Alarms on failures, service maintenance, insights into up-time and energy consumption are all transparent on the GENIUS Portal. With GENIUS you can set up real time notifications about important events coming from the vacuum system, giving you the opportunity to avoid costly downtime and production losses – it has never been so convenient and easy to have a healthy and reliable vacuum pump installation.

Field service

Field service

Our team of vacuum pump experts can come to your site to perform maintenance on your pumps, whether it is routine service or troubleshooting. Competent, reliable and ready to help, they know what your pumps need to perform smoothly and optimally.

Certified and exchange

Certified and exchange

Our certified and exchange stock is always available in an emergency and to ensure your manufacturing continues as smoothly as possible with a minimum of downtime. All pumps come with a 12-month warranty and are rebuilt and tested at industry standards to ensure that they deliver OEM performance.

Repair your vacuum pump

Repair your vacuum pump

Short repair times as well as high quality standards characterize our worldwide repair centers.

In our Service Technology Centers we follow global Leybold standards to ensure high quality levels of all repairs worldwide. Therefore, we use repair processes that are applicable worldwide, as well as special tools developed for your vacuum pump repair services. Our technicians who are factory trained, are specialists in maintenance, overhauling and repairing your range of vacuum pump equipment. Moreover, the global Service Technology Centers are also linked to our production and development sites to ensure state of the art vacuum knowledge. 

Rentals and back-up allocation

Rentals and back-up allocation

We offer a broad range of refurbished Leybold products. Choose from thousands of items which are available off the shelf worldwide. The refurbished products are available for a short rental, as well as for purchasing. Upon request we are pleased to offer you a tailor-made vacuum back-up allocation concept to meet your requirements and ensure up-time and fast replacement support.

Calibration Service

Accurate calibration services - ensuring true productivity

The safety and reliability of every process is non-negotiable. Precise vacuum pressure is one of the building blocks for it, and it takes an accredited calibration service to maintain the precision of your vacuum gauge readings. Backed by unmatched technology and our commitment to quality we can help you determine optimal gauge calibration cycles for your application and minimize disruptions, downtimes, and costs.

Service plans

Our full range of service plans is designed to ensure a low total cost of ownership of your pumps, enhancing their performance and uptime. From preventive maintenance plans to warranty extensions, we offer you customized solutions that let you focus fully on your production by providing a perfect match for your needs.

Spare parts and kits

Our genuine spare parts fit your vacuum pump perfectly to ensure high reliability, performance, and a long service life. To ease your workflow and ensure you have everything you need for your pump, we put together spare parts kits for specific maintenance activities.

Leybonol vacuum pump oil

LEYBONOL has been specially formulated to achieve high performance for your pump. The premium quality of LEYBONOL ensures long oil exchange intervals and reduces power consumption as well as wear and maintenance costs. Our certified oils keep your production running and extend your pump life expectancy. You can find the correct oil for your pump using the Oil Finder.

Remote connectivity with GENIUS Instant Insights™

Our connectivity solution offers you 24/7 remote mobile access to your vacuum pumps. Alarms on failures, service maintenance, insights into up-time and energy consumption are all transparent on the GENIUS Portal. With GENIUS you can set up real time notifications about important events coming from the vacuum system, giving you the opportunity to avoid costly downtime and production losses – it has never been so convenient and easy to have a healthy and reliable vacuum pump installation.

Field service

Our team of vacuum pump experts can come to your site to perform maintenance on your pumps, whether it is routine service or troubleshooting. Competent, reliable and ready to help, they know what your pumps need to perform smoothly and optimally.

Certified and exchange

Our certified and exchange stock is always available in an emergency and to ensure your manufacturing continues as smoothly as possible with a minimum of downtime. All pumps come with a 12-month warranty and are rebuilt and tested at industry standards to ensure that they deliver OEM performance.

Repair your vacuum pump

Short repair times as well as high quality standards characterize our worldwide repair centers.

In our Service Technology Centers we follow global Leybold standards to ensure high quality levels of all repairs worldwide. Therefore, we use repair processes that are applicable worldwide, as well as special tools developed for your vacuum pump repair services. Our technicians who are factory trained, are specialists in maintenance, overhauling and repairing your range of vacuum pump equipment. Moreover, the global Service Technology Centers are also linked to our production and development sites to ensure state of the art vacuum knowledge. 

Rentals and back-up allocation

We offer a broad range of refurbished Leybold products. Choose from thousands of items which are available off the shelf worldwide. The refurbished products are available for a short rental, as well as for purchasing. Upon request we are pleased to offer you a tailor-made vacuum back-up allocation concept to meet your requirements and ensure up-time and fast replacement support.

Accurate calibration services - ensuring true productivity

The safety and reliability of every process is non-negotiable. Precise vacuum pressure is one of the building blocks for it, and it takes an accredited calibration service to maintain the precision of your vacuum gauge readings. Backed by unmatched technology and our commitment to quality we can help you determine optimal gauge calibration cycles for your application and minimize disruptions, downtimes, and costs.

vacuum parts and kits, 971462630

Where to find and buy the spare parts and vacuum pump kit for my vacuum pump?

Vacuum pump repair kits of high quality, vacuum pump spare parts and oil filters for the different pump models and a wide range of applications

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Additional Vacuum Pump Services

Maintaining your uptime and reducing the risk of production downtime is critical. Anywhere you are, Leybold is there to support you as your vacuum service partner. Our Field Service team and our fully equipped Service Technology Centers are at your disposal to have your vacuum pump serviced.    

  • Oil and spare parts   
  • Service agreements   
  • Exchange pumps   
  • On-site service with field service technicians   
  • Certified used vacuum pump equipment   
  • Send a pump for repair at our service centers   
  • Pump rental   
  • Vacuum pump field service repair   
  • Vacuum pump rebuild service  
  • Vacuum pump service plans
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Documents
LEYBONOL Vacuum pump oil

PDF    4.1 MB

language:
Download
LEYBONOL LVO 521

PDF    747.3 kB

language:
Download
General service brochure

PDF    1.1 MB

language:
Download
Contamination Description HS1

PDF    531.9 kB

language:
Download
Declaration of contamination HS2

PDF    602.2 kB

language:
Download
LEYBONOL Vacuum pump oil

PDF    4.1 MB

language:
Download
LEYBONOL LVO 521

PDF    747.3 kB

language:
Download
General service brochure

PDF    1.1 MB

language:
Download
Contamination Description HS1

PDF    531.9 kB

language:
Download
Declaration of contamination HS2

PDF    602.2 kB

language:
Download
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