Data Privacy Notice
We are pleased about your visit to our website, our web portal, application, and social-media-channels, and your interest in our company and our products. We take the protection of your private data seriously and we want you to feel secure when visiting our websites. It is important to us to protect your privacy when processing personal data. This is reflected in our business processes. Therefore, we will modify and adapt our privacy notice if needed.
We process personal data that is collected during your visit to our website in accordance with the data protection laws of the country in which the responsible data processing office is located. Our websites may contain links to other websites, which are not covered by this privacy notice.
Application of the privacy notice
This notice covers how we collect and use your data, e.g. when you visit or use our consumer and customer-directed websites, applications or social media channels; purchase and use our products, services, systems or applications; subscribe to our newsletters; provide to us your goods or services; contact our customer support; join our business events; or otherwise interact with us in your capacity as consumer, business customer, partner, (sub) supplier, contractor or other person with a business relationship with us.
Data collection and processing
Depending on the business relation we have (e.g. customer, consumer, supplier, business partner, etc.) and how you interact with us (e.g. online, offline, over the phone, etc.) we may process different data about you. We may collect your personal data, for example, when you visit or use our consumer and customer-directed websites, applications or social media channels, purchase and use our products, services, systems or applications, subscribe to our newsletters, download a software update, provide to us your goods or services, contact our customer support, join our business events, participate to our contests, promotions and surveys or otherwise interact with us.
Below you will find an overview of examples of data categories that you provide to us directly:
Categories of data (e.g. examples of types of data)
- Personal identification data (e.g. name, surname, title, date of birth);
- Contact information data (e.g. Email, phone number, address, country);
- Account log in information (e.g. Log in ID, password or other security codes);
- Financial data (e.g. Credit card data, bank account data);
- Any other information that you decide to voluntarily share with us or our affiliates;
- Feedback, opinions, reviews, comments, uploaded files, interests, information provided for our due diligence process;
- Images and/or videos from which you may be identified (e.g. pictures uploaded or otherwise provided to us).
Lastly, if you visit our premises, for security reasons we might also record your data through video or other electronic, digital or wireless surveillance system or device (e.g. CCTV).
When you visit or use our websites or applications, subscribe to our newsletters or otherwise interact with us through our digital channels, in addition to the information you provide to us directly, we may collect information sent to us by your computer, mobile phone or other access device. For example, we may collect automatically:
- Device information (e.g. Hardware model, IMEI number and other unique device identifiers, MAC address, IP address, operating system version, and settings of the device you use to access the services);
- Log information (e.g. Time and duration of your use of our digital channel or product);
- Location information (e.g. Your actual location - derived from your IP address or other location-based technologies - that may be collected when you enable location-based products or features such as through our apps);
- Other information about your use of our digital channels or products (e.g. Apps you use or websites you visit, links you click within our advertising e-mail, motion sensors data).
To the extent permitted by applicable law, in addition to our websites, applications and other digital channels, we may also obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms and other third parties.
Use of personal data and appropriation
We use your personal data for purposes of technical administration of the website, for customer, prospect and supplier management, for surveys and company information, as well as for marketing only to the necessary extent.
We would like to inform you in the best way possible and therefore we would also like to use your data to inform you about our products and services and if applicable to ask you questions about these. Of course, the participation in such campaigns is voluntary. If you no longer want us to use this data, please inform us at any time so that we can block your data for the future.
On our website, newsletters can optionally be subscribed to. The data provided during the newsletter subscription are only used for sending the newsletter. You can unsubscribe from the newsletter at any time through the provided unsubscribe option.
We may use your data for other, different legitimate reasons and business purposes. Below you will find an overview of the purposes for which we may process your data:
- Assessment and (re)screening of (potential) customers, suppliers and/or business partners (e.g. for conducting due diligence);
- Conclusion and execution of agreements (e.g. sales, billing, shipment of products or services, registration to mobile applications or websites, warranty, service communications, account management);
- Providing support upon data subject’s request (e.g. providing support via communication channels, such as customer or contact center support);
- Direct marketing (e.g. promoting contact with consumers and/or business customers (only in certain countries), email marketing, market surveys, personalizing your experience by presenting products and offers tailored to you - such as on our sites, applications or in other communications);
- Security and protection of our interests/assets (e.g. deploying and maintaining technical and organizational security measures, conducting internal audits and investigations, conducting assessments to verify conflict of interests);
- Compliance with legal obligations (e.g. disclosing data to government institutions or supervisory authorities as applicable in all countries in which we operate, such as tax and national insurance deductions, record-keeping and reporting obligations, conducting compliance audits, compliance with government inspections and other requests from government or other public authorities, responding to legal process such as subpoenas, pursuing legal rights and remedies, and managing any internal complaints or claims);
- Defense of legal claims (e.g. establishment, exercise or defense of legal claims to which we are or may be subject).
If we ask you to provide us with your data, but you chose not to, in some cases we will not be able to provide you with the full functionality of our products, services, systems or applications. Additional, we might not be able to respond to requests you might have.
Legal basis for data processing
In order to be able to process your data, we may rely on different legal bases, including:
- Your consent (only when legally required or permitted). If we rely on your consent as a legal basis for processing your data, you may withdraw your consent at any time;
- The necessity to establish a contractual relationship with you and to perform our obligations under a contract;
- The necessity for us to comply with legal obligations and to establish, exercise, or defend our self from legal claims;
- The necessity to pursue our legitimate interests, including:
- To ensure that our networks and information are secure
- To administer and generally conduct business within the Company
- To prevent or investigate suspected or actual violations of law, breaches of a business customer contract, or non-compliance with the Business Code of Practice (the General Business Principles of our group parent Atlas Copco AB) or other company policies;
- The necessity to respond to your requests;
- The necessity to protect the vital interests of any person;
- Any other legal basis anyhow permitted by local laws.
Dissemination of personal data
Transfers of personal data to government institutions and authorities only occur within the framework of mandatory national legislation. In order to inform you and to optimize the relation, we might transmit your personal data within our group of companies belonging to the Atlas Copco AB. Our employees, agencies and retailers are obliged by us to respect confidentiality.
Dissemination, sale or other transmission of your personal data to third parties does not take place, unless this is required as part of our business purpose, to perform a contract or you have explicitly consented to. Thus, it may for example be necessary when you order products or services, that we provide your address and order data to our contractual partners or as part of the commissioning to specific service providers, who assist us in our activities. We may share your data with other parties including professional advisors, such as banks, insurance companies, auditors, lawyers, accountants, other professional advisors.
During implementation the contract through our online shop, you agree that we will transmit your personal information to service providers to process the payment transactions via credit card, direct debit or other payment options. You further agree, that these service providers will process, store and provide your personal data to the for the settlement of the transaction necessary institutions, especially to the participating financial institutions, banks, credit card companies and that further processing of personal data carried out by these bodies.
We may from time to time also share your data in the course of corporate transactions, such as during a sale of a business or a part of a business to another company, or any reorganization, merger, joint venture, or other disposition of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).
Data transfer abroad
Due to our global nature, data you provide to us may be transferred to or accessed by our affiliates and trusted third parties. As a result, your data may be processed outside the country where you live, if this is necessary for the fulfillment of the purposes described in this Notice.
If you are located in a country member of the European Economic Area, we may transfer your data to countries located outside of the European Economic Area. Some of these countries are recognized by the European Commission as providing an adequate level of protection. With regard to transfers from the European Economic Area to other countries that are not are recognized by the European Commission as providing an adequate level of protection, we have put in place adequate measures to protect your data, such as organizational and legal measures (e.g. binding corporate rules and approved European Commission standard contractual clauses).
We use the below mentioned special technologies and collect, process and use additional data if applicable. Special technologies are used in order to optimally use our services as intended. They are also used to identify trends, to analyze and to further develop our performance, products, services and communication innovatively.
We aim to improve the use of our offerings for our customers and other users constantly. Furthermore, we apply these special technologies to ensure the security of our services and to prevent abuse.
Cookies are small text files that are stored on your computer when you visit our website and are saved by your browser. They serve to make our offer more user-friendly, more effective and safer. Wherever possible, we use so-called session cookies that are automatically deleted after your visit. You can disable cookies. For details, please refer to the instructions of your browser. Without cookies you only have limited access to our website.
- Social Plugins
On various websites we use so-called social plugins (hereafter buttons) of social networks such as Xing and LinkedIn. The plug-ins do not establish direct contact between the user's browser and the provider's servers. By clicking on the respective plugin, the user is redirected to the provider's website. We have no influence on the processing of personal data on websites of third parties.
Facebook: Social media plugins from Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, Europe (hereinafter referred to as "Facebook") are used on our Internet pages to make the use more personal. We use a Facebook button for this purpose. You can recognize the button by a white "f" on a blue background.
When you call up a page of our website, no connection is established with the Facebook servers. If you click on the corresponding button, you will be redirected to a Facebook website. On this website, you can either share or link our content by clicking again. We have no influence on the processing of personal data on third-party websites.
When you access the Facebook website, Facebook receives information that your browser has accessed the relevant page, even if you do not have a Facebook account or are not logged on to Facebook. This information (including your IP address) is transferred directly from your browser to a Facebook server in the USA and stored there. Facebook complies with the US Privacy Shield and is registered with the US Department of Commerce's US Privacy Shield program.
If you are logged in to Facebook and interact with the plugins on the Facebook website, for example by clicking the Facebook button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.
Facebook may use this information for the purposes of advertising, market research and tailoring Facebook Pages to your needs. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide further services associated with the use of Facebook.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's data protection information at https://www.facebook.com/about/privacy/.
Twitter: Plugins of the Twitter Inc. short message network, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (hereinafter referred to as "Twitter") are integrated on our Internet pages. You can recognize the Twitter plugins (tweet button) by the Twitter logo on our site. An overview of tweet buttons can be found here.
If you call up a page of our website, no connection will be established with the servers of Twitter. If you click on the corresponding button, you will be redirected to a Twitter website. On this website you can share our content by clicking again. We have no influence on the processing of personal data on third party websites.
By accessing the Twitter website, Twitter receives the information that you have visited their site with your IP address and other log data. This log data includes browser type, operating system, information about the previously visited website and pages you visited, location, your mobile operator, device information (including device ID and application ID), search terms and cookie information.
This information is transferred directly from your browser to and stored on a Twitter server in the United States. Twitter complies with the U.S. Privacy Shield and is registered with the U.S. Department of Commerce's U.S. Privacy Shield Program.
Twitter uses the personal data it collects to play personalized advertising to you and measure its success. Twitter uses the so-called cross-device tracking method. This enables Twitter to personalize content across all devices. Here you can make settings for the device you are currently using while it is logged off Twitter.
If you click the Twitter "tweet" button while logged in to your Twitter account, you can link the contents of our pages to your Twitter profile. This allows Twitter to assign the content of our pages to your user account.
Google+: Plug-ins of the Google+ network of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as "Google") are integrated on our Internet pages. You can recognize the Google+ plugins by the white G+ logo on a red background.
When you call up a page of our website, no connection is established with the servers of Google. If you click on the corresponding button, you will be redirected to a Google website. On this website, you can share our content by clicking again. We have no influence on the processing of personal data on third-party websites.
When you visit the Google+ website, Google receives information that you have visited their site with your IP address and other log data. This log data includes browser type, operating system, information about the previously visited website and pages you visited, location, your mobile operator, device information (including device ID and application ID), search terms and cookie information.
This information is transferred directly from your browser to and stored on a Google server in the United States. Google complies with the U.S. Privacy Shield and is registered with the U.S. Department of Commerce's U.S. Privacy Shield Program.
Google uses the personal data it collects to play personalized advertising to you and measure its success. Google uses the so-called cross-device tracking method. This allows Google to personalize content across devices.
If you click the Google+ button while logged into your Google+ account, you can link the content of our pages to your Google+ profile. This allows Google to associate the content of our pages with your user account.
- Analysis of usage data
We want to continuously update and improve our offerings and our online services. Therefore, we apply the following technologies to detect the preferences of visitors as well as particularly popular areas of our website. This enables us to tailor the contents of our web pages to your needs and - if necessary - eliminate flaws quicker.
Google Analytics: Google Analytics is a web analytics service provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). In this context, pseudonymous user profiles are created and cookies are used.
Google Analytics is regularly used with shortened IP addresses only, and hence, does not produce any personal data. Users of our websites are not identifiable. The information generated by the cookie about your usage of this website are usually transferred and stored to a server of Google in the US. Google complies with the US Privacy Shield and is registered with the US Department of Commerce's US Privacy Shield program. This provides guarantees of compliance with EU data protection law. We have a contract with Google for the use of Google Analytics. With this contract, Google assures that it processes the data in accordance with the Basic Data Protection Regulation and guarantees the protection of the rights of the data subject.
Within the member states of the European Union or other parties to the Agreement on the European Economic Area your IP address will be shortened by Google. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide other website usage and internet usage related services, in particular, functions for display advertising, such as Google Analytics reports about performance by demographic characteristics and interests, to the website operator.
Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf. In the Google Analytics reports for performance and demographic interests, interest-based advertising from Google obtained data and visitors information of third parties (such as age, gender and interests) are used. Google may associate your IP address with any other data held by Google.
Google Analytics can be completely disabled by the following plugin:
https://tools.google.com/dlpage/gaoptout?hl=en. For more information about privacy in connection with Google Analytics, see the Google Analytics Help. For information on Google's use of data, please see its privacy statement at https://policies.google.com/privacy?hl=en.
Google Ads: Google Ads is an online advertising program Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ('Goggle'). As part of Google Ads, a conversion tracking takes place. The Google conversion tracking is an analysis service from Google. When you click an ad delivered by Google, a cookie (see above) for conversion tracking is stored on your computer. These cookies expire after 30 days, do not contain any personal data and therefore, are not used for personal identification. If you visit certain web pages of our website and the cookie has not yet expired, Google and we recognize that you clicked the ad and proceeded to that page.
Every Google Ads customer receives a different cookie. Thus, there is no possibility, that cookies can be tracked through the websites of other Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics. Hereby, we learn the total number of users who clicked on an ad and proceeded to a page provided with a conversion-tracking tag. However, we will not receive any information that can identify users personally.
At https://policies.google.com/privacy/google-partners?hl=en you will also find further information on how Google uses the data from websites or apps for Google services.
eTracker: Our website uses eTracker technology (www.etracker.com) to collect data on visitor behavior. The data is collected anonymously for use in marketing and optimization. All visitor data is saved using an anonymous user ID and can be used to aggregate a usage profile. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor’s local browser cache. It is possible to use these cookies to recognize a visitor’s browser.
The data collected by the eTracker technology will not be used to determine the personal identity of a website visitor, and will not be compiled with personal data relating to the person referred to by the pseudonym, unless agreed to separately by the person concerned.
The collection and storage of data may be revoked at any time with respect to future services, http://www.etracker.de/privacy?et=V23Jbb&languageId=2.
HubSpot: In various countries, we use the services of HubSpot, Inc., 25 First St., 2nd floor, Cambridge, Massachusetts 02141, USA for websites and inbound services. HubSpot does not control the content of these web pages or the type of information we collect to administer the subscription service. This information is processed and used by us in accordance with applicable privacy policies. HubSpot processes the information as directed and in accordance with agreements with customers, and the data is stored on the servers of service providers without control over its collection or management.
HubSpot complies with the U.S. Privacy Shield and is registered with the U.S. Department of Commerce's U.S. Privacy Shield Program. This provides guarantees of compliance with EU data protection law. We have a contract with HubSpot for the use of HubSpot services. Through this contract, HubSpot assures that they process the data in accordance with the Basic Data Protection Regulation and guarantee the protection of the rights of the data subject.
- Contents of third parties
We use content or service offers from third parties within our online offer in order to integrate their content and services, such as videos, maps or fonts (hereinafter: content). This always presupposes that the third-party providers of this content perceive the IP address of the user, since they would not be able to send the content to their browser without the IP address.
The pseudonymous information may be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, visit times and other information about the use of the online service, as well as may be linked to such information from other sources.
We will retain your data for the period of time necessary to fulfill the purposes for which it was collected (for details of these purposes, please refer to the "Use of personal data and purpose limitation" section above). Please note that in certain cases a longer retention period may be required or permitted by law. We use the following criteria, among others, to determine our retention periods:
- How long will the data be used to provide you with our products or services or to operate our business?
- Do you have an account with us? If so, we will retain your information for as long as your account is active or needed to provide the service to you.
- Are we subject to any legal, contractual or similar obligation to retain your information? Examples for this practice include data retention laws in the relevant jurisdictions or government guidelines to retain data relevant to an investigation or required to be retained for legal proceedings.
We use technical and organizational security measures to protect your data managed by us against manipulation, loss, destruction and against access by unauthorized persons. Our security measures are continuously improved in line with technological developments. We are requiring our service providers to use appropriate measures to protect the confidentiality and security of your data.
As a registered user, we offer you the option to review your data yourself and to delete or change it if necessary. If, despite our efforts to maintain data accuracy and timeliness, incorrect information were stored, we will correct those upon your written request. Additionally you can:
- review, change or delete the data you have supplied us with (to the extent we are not otherwise permitted or required to keep such data);
- object to certain data processing operations (e.g., opt-out from marketing communications);
- receive a copy of your data (in a common machine readable format, to the extent it is required by applicable law);
We will do our best to address your request in time, except where it would require a disproportionate effort. We may ask you to verify your identity before we can act on your request. If you are unsatisfied with the reply received, you may then refer your complaint to the relevant regulator in your jurisdiction.
If you have questions regarding the processing of your personal data, you can contact our data protection officer, who will also handle information requests, suggestions and complaints. The more detailed you formulate your request, the better we can reply to your question.
Due to the further development of our website, our web portal, our applications, our social media channels and other forms of communication with you, or due to changes in legal or regulatory requirements, it may be necessary to adjust and / or to amend this data protection notice. This data protection information is currently valid and as of February 2019.
Data Processing Controller
Data Protection Officer
c/o Leybold GmbH
Bonner Str. 498
Bonner Str. 498
D 50968 Köln Cologne, Germany
D 50968 Köln Cologne, Germany
phone +49 221 347 0
phone +49 221 347 0
The entire content of the website is protected by copyright law. All rights remain reserved to Leybold. The download or printout of individual pages and/or parts of the Website is permitted provided that neither the copyright statements nor any other legally protected designations are removed or altered. When you download software or other data from the Website or copy it in any other way, all proprietary rights remain with Leybold. The (complete or partial) reproduction, transmission, modification, linking or utilization of the Website for publishing or commercial goals is prohibited without Leybold's prior written consent.
This area offers information under 35 U.S.C. § 287(a).
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|CTR 100 N und CTR 101 N Messgeräte||6588280; 6612176; 6687635; 6772640; 7000479; 7451654|
Last update: May 2018