Virtual Sales Engineer (VTS)
- Functional area: Marketing
- Country: United States (Pennsylvania)
- City: Export
- On-Site/Remote: Remote
- Brand: Leybold
- Company name: Leybold USA Inc
- Date of Posting: February 14, 2024
Leybold USA Virtual Sales Engineer
Location: Export, PA ; Hybrid after training
Office Schedule: M-F 8 am - 5 pm EST, Hybrid after mandatory onsite training
Mission of the Job
We at Atlas Copco/Leybold Vacuum believe that there is always a better way. This spirit drives us to provide leading-edge technology, sustainable products, and the best service to our customers around the globe.
That's where you come in – we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with great compensation package and comprehensive wellness & benefits programs.
The Virtual Sales Engineer is responsible for the following:
Main Responsibilities:
- Be a single contact for customers providing pre- and post-sale activities for sales under a prescribed dollar amount and complexity.
- Collaborate with outside sales personal to ensure full coverage of customer needs
- Follow up on warm marketing leads and requested quotes for Service Business Line
- Provide general information on all Service Products
- Take ownership of open territory and lapsed service customers to increase sales
- Work with applications and tech support team to offer product alternatives to best meet customer requirements and support sales objectives.
- Recognize that a customer of one product could also purchase other Leybold products and set up leads for new equipment, field service and service contract opportunities
- Demonstrate proactive selling of Leybold service products. Identify opportunities for expanding the sale through additional options and complimentary products.
- Maintain customer databases
- Document customer activity using our CRM
- Other duties as assigned
LEYBOLD USA INC. is an Equal Opportunity Employer – M/F/Disabled/Veteran
#UUY
#LI-Hybrid
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk or hear. The employee is required to use hands and fingers to type or dial and reach with hands and arms.
You must occasionally lift and/or move up to 10 pounds. Your work will be frequent computer use. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.
You will travel occasionally for less than 5% of the position.
You will have after training (60% in the office/40% remote).
Experience:
Perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job, you will be expected to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education level
- B.S. degree in Engineering, other Technical discipline, business or marketing with a technical aptitude
Relevant Previous experience
- Entry Level, 1-3 years of technical experience
- Vacuum equipment or selling of technical product experience
Knowledge areas/Skills
- Excellent oral & Experience communicating product benefits appropriate for each prospect
- Experience discerning whether a prospect is a good fit for a product based on discovery conversations
- Experience creating detailed demos that are tailored to customers' pain points
- Phenomenal teammate
- Other requirements
- Fluent in Spanish
- Valid driver's license.
Scope of the job:
- Geographical scope of the role: Export, PA
- Interaction skills required for the role: phone, email and chat correspondence with internal and external customers
- Pattern of work cycle: with a variety of tasks
- Non-Money Measures – Customer response time, value of opportunities won, customer survey results and feedback from departments supported
- People
- The number of people reporting to the role- zero
- The number of people/functions to whom a service is provided- North American customer base and internal contacts in sales
In Return, We Offer
- We believe there is always a better way. Open for change and feedback is what defines our culture.
- We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.
- The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
- We offer a great compensation package (Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401k, Paternal and Maternal leave, short-term and long-term disability and more)
Leybold employs people on four continents. Many of them have a scientific or the technical background. Their knowledge, creativity and experience are essential for our success. The demands of the high-tech industry and the cultural diversity in our globally active company also contributes to an attractive and stimulating working environment at Leybold. Technical knowledge is important to us, as are personal soft skills and the willingness to work in international project teams. Leybold is part of the Vacuum Technique Business area of the Atlas Copco Group. The Group's sustainable approach also determines our visions and values. Multiple training and further education programs are available, to enhance technical know-how and systematically expand skills. Because only great ideas accelerate innovation.
