Field Service Engineer (m/f/d)
- Functional area: Service
- Country: Ireland
- City: flexible
- On-Site/Remote: Remote
- Brand: Leybold
- Company name: Provac Limited
- Date of Posting: April 18, 2024
- Last date to apply: July 30, 2024
Field Services Engineer – IRE - start a journey of endless opportunities
Do you enjoy finding solutions to people's technical problems? Are you excited by mechatronics? If so, we want to hear from you.
As a Field Service Technician you are our brand ambassador and our face towards our customers within the Ireland region. Your main responsibility will be to provide best in class field service and support at our customer sites, and represent our pioneering Leybold brand. You will carry out repairs and maintenance on industrial equipment, acquisition of assignments, perform leakage testing and troubleshooting at customer site. Ideally you will be located in Clonmel or towards the West of Ireland.
Reporting into the Service Manager for Ireland, you will be empowered to make a difference whilst also given the support and opportunity to develop your skills.
Responsibilities include;
- Delivering the best service at customer locations - including all service activities from repairs through to leak testing as well as preventative maintenance
- Proactively build-up customer relationships and identifying business opportunities whilst being on site so we remain “First in mind- First in choice”
- Providing technical support in the form of troubleshooting either by phone, email or on site – keeping the customer informed at all times
- Sharing lessons learnt to enhance personal knowledge, promote knowledge-sharing and to foster teamwork and collaboration amongst colleagues
- Work according to the company's safety guidelines 100% safety 100% of the time
What we expect from you:
Essential
- Advanced certificate in a science or engineering related subject
- Willing to travel to customer sites and to our onsite workshop in Wexford
- Able to build strong relationships with customers
- Comfortable in F2F interactions with the customers and service minded
- Able to work autonomously with a solution focused mindset
- Shows initiative, agility and integrity - open and approachable
- Customer orientated and reliable
Nice to haves:
- Bachelor university degree (Level 7) preferable but not essential
- Some professional experience as service technician ideally in vacuum technology desirable
- Technical expertise, combining mechanical and electrical components
- Technical and application knowledge, ability to constantly learn and develop
- Excellent communication skills to work at all levels within an organization
What you can expect from us?
- Interesting work – no two days will be the same
- A friendly, family-like atmosphere with a great team of people
- Plenty of opportunities to grow and develop
- A culture known for respectful interaction, ethical behaviour and integrity
- Potential to see your ideas realized and to make an impact
- New challenges and new things to learn every day
- Access to global job opportunities, as part of the Atlas Copco Group
- An excellent remuneration & benefits package
- Flexibility
- A workplace for everyone – at Leybold we know that diversity and inclusion help us understand our customers needs and strengthen employee motivation, productivity, innovation and results.
About Leybold
The history of Leybold spans a period of over 170 years. Our mission is to drive sustainable, profitable growth aligned with our core values of interaction, commitment and innovation. We employ people on four continents. Many of them have a scientific or technical focus. Their knowledge, creativity and experience are essential for our success.
Leybold is part of the Vacuum Technique Business area of the Atlas Copco Group. The Group's sustainable approach also determines our visions and values.
The demands of the high-tech industry and the cultural diversity in our globally active company contribute to an attractive and stimulating working environment at Leybold. Technical knowledge is important to us, as are personal soft skills and the willingness to work in international project teams. We offer a wide range of training and further education programs, to enhance your know-how and to systematically expand skills. Because only great ideas accelerate innovation.
Leybold is where it begins - Pioneering products. Passionately applied.
