Warranty enquiry

Contamination

Please fill in the Declaration of contamination HS2 Form and include in shipment (link to Form). 

Components contaminated by microbiological, explosive or radioactive products/substances will not be accepted without written evidence of decontamination. If you click box 2 on this Form (Equipment has been used with: Radioactive substances, biological or infectious agents, mercury, polychlorinated biphenyls (PCB’s), dioxins or sodium azide) please get in touch with us before sending the shipment

Declaration *

Process

Please enter the original order number if available. 

Return shipment

Delivery note number starting with 8… (8-digit)

Complaint reference starting with 2000…. (9-digit) if available

Customer information

Delivery address

If the return reason is calibration, please choose the cologne delivery address, in all other cases please use Schenker Deutschland in Dresden. 

Delivery address

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