Vacuum Pump Remote connectivity and monitoring Instant Insights | Remote Access | Anytime Intelligence
Intelligence working for you
Vacuum pumps play a critical role in industrial production. Pumps must be in top running condition to ensure efficiency, optimum output, and a healthy bottom line. But is there better way to manage vacuum pumps?
Let GENIUS Instant InsightsTM take the lead.
Already have GENIUS Instant InsightsTM ?
Learn how to register and navigate through the portal by watching this video.
Why should you connect to GENIUS Instant Insights™?
The most common causes of pump failure are now predictable.
- For your pumps
- For your production
- For the environment
- GENIUS Cybersecurity
For your pumps
1. Maximize Uptime: Uptime is increased when we have the chance to take preventative actions before failures happen.
2. Minimize maintenance cost: with GENIUS, vacuum pumps are serviced when maintenance is needed, avoiding larger failures and service costs in the future.
3. Accessible and mobile 24/7: When pumps are connected to the GENIUS portal there is no need to stand in front of the machine to get important updates, everything is accessible and stored safely online.
For your production
1. Reduce downtime: Production downtime can be avoided when pumps are well maintained. GENIUS Instant Insights™ tells you when to perform service, based on the pump operating profile, keeping your pumps in good health.
2. Lower risk of production losses: With GENIUS, vacuum pumps are continuously monitored and at any indication of failure, an alert can be addressed to the concerned people and a solution can be put in place.
3. Scheduled maintenance: When your pumps are connected to GENIUS, you can plan downtime for maintenance and align it to your production schedule.
For the environment
1. Less energy consumption: Pumps connected to the GENIUS Portal deliver transparency about energy consumption and cost, all while sending you recommendations increasing your energy efficiency.
2. Lower CO2 footprint: By becoming more energy efficient, your vacuum pumps will also reduce their CO2 output, helping contribute to your sustainability targets.
3. Compliance: Waste reduction through a more efficient pump operation will help you to be more compliant with local regulations.
GENIUS Cybersecurity
One of the many benefits of GENIUS is that information on your pump’s performance is safely stored on the Cloud, so you can access it at any time, from anywhere. We know how important data safety and cyber security is and have put safety measures in place to ensure that your data is as secure.
We use the latest technologies, experienced partners, and managed data access to protect your data. Our main development partner is ISO 27001 certified. We also use additional measures, such as PEN-tests, to keep your data secure.
No risk for your internal networks: data transfer with secure cellular mobile technologies using a dedicated gateway. Plus, GENIUS is completely independent from your internal networks (like WIFI and LAN).
State-of-the-art encrypted data transfer: all data communicated to the Cloud is encrypted with state-of-the-act asymmetric encryption, and only trusted devices can communicate with the Cloud.
Managed data access: access to data limited to you and selected ACG employees engaged in providing you a better service and helping you to operate your pumps better.
Experienced partners along the value chain: such as, Sierra Wireless, Microsoft Azure, OrangeNEXt and Vodafone.
1. Maximize Uptime: Uptime is increased when we have the chance to take preventative actions before failures happen.
2. Minimize maintenance cost: with GENIUS, vacuum pumps are serviced when maintenance is needed, avoiding larger failures and service costs in the future.
3. Accessible and mobile 24/7: When pumps are connected to the GENIUS portal there is no need to stand in front of the machine to get important updates, everything is accessible and stored safely online.
1. Reduce downtime: Production downtime can be avoided when pumps are well maintained. GENIUS Instant Insights™ tells you when to perform service, based on the pump operating profile, keeping your pumps in good health.
2. Lower risk of production losses: With GENIUS, vacuum pumps are continuously monitored and at any indication of failure, an alert can be addressed to the concerned people and a solution can be put in place.
3. Scheduled maintenance: When your pumps are connected to GENIUS, you can plan downtime for maintenance and align it to your production schedule.
1. Less energy consumption: Pumps connected to the GENIUS Portal deliver transparency about energy consumption and cost, all while sending you recommendations increasing your energy efficiency.
2. Lower CO2 footprint: By becoming more energy efficient, your vacuum pumps will also reduce their CO2 output, helping contribute to your sustainability targets.
3. Compliance: Waste reduction through a more efficient pump operation will help you to be more compliant with local regulations.
One of the many benefits of GENIUS is that information on your pump’s performance is safely stored on the Cloud, so you can access it at any time, from anywhere. We know how important data safety and cyber security is and have put safety measures in place to ensure that your data is as secure.
We use the latest technologies, experienced partners, and managed data access to protect your data. Our main development partner is ISO 27001 certified. We also use additional measures, such as PEN-tests, to keep your data secure.
No risk for your internal networks: data transfer with secure cellular mobile technologies using a dedicated gateway. Plus, GENIUS is completely independent from your internal networks (like WIFI and LAN).
State-of-the-art encrypted data transfer: all data communicated to the Cloud is encrypted with state-of-the-act asymmetric encryption, and only trusted devices can communicate with the Cloud.
Managed data access: access to data limited to you and selected ACG employees engaged in providing you a better service and helping you to operate your pumps better.
Experienced partners along the value chain: such as, Sierra Wireless, Microsoft Azure, OrangeNEXt and Vodafone.
360° overview
The GENIUS Instant Insights™ Portal gives you important insights into the pumps’ operation such as:
Status
Indicates the overall status of your pumps, including running hours, temperature, and service status.
Availability
Indicates the percentage availability of your vacuum pumps installation, so you can count on it for steady production.
Uptime
The time that the pump runs producing the desired vacuum.
Sustainability
Gives you clear inputs about the energy consumption of your vacuum pump and it’s impact on the environment.
Alert
Flags notification of potential failures and service requirements. The alerts can be programmed to be sent through SMS, WhatsApp or e-mail to all relevant contacts in your organization in real time.
GENIUS Instant Insights™ - customer testimonial
In June 2020, our Customer Center in Germany installed 5 GENIUS Instant Insights™ boxes on five Dry Vacuum Pumps during the pilot phase of the connectivity project. The customer is a leading manufacturer in Germany. The result was outstanding. The customer was delighted when in early September they received a critical level alert on an e-mail from the GENIUS Instant Insights™ portal.
This was our first installation of the remote monitoring GENIUS Instant Insights™ system on the client side. The client was aware that given the number of machines involved, the system would have to be complex. They concluded that GENIUS Instant Insights™ would be up to the task and gave it a try. The results surprised them beyond expectation. The early warning messages and information helped them in lowering downtime.
“The pre-filter in the water circuit was almost completely blocked. We were able to recognize this immediately from the pressure display on the GENIUS Instant Insights™ portal and changed the corresponding pre-filters. 20 minutes of downtime, but our process could continue to operate without any loss of material. I have now included our operators in the notification list for alerts. They are grateful for such a valuable input, as it prevents unpleasant tidying up (e.g., shoveling 20 tons of glass after breakage). A clear indication that this system is indeed useful for us.”
“All these machines need to work specifically and shouldn’t delay my production. I never wanted a long-term production loss, so when they said we want to install this, I said, “Yes, of course”. We had installed a new pump system in 2018. We had never used a dry vacuum pump before; we used to use an oil-based vacuum pump. So, I wanted to know if there is a possible failure mode. These machines have several parts; using this monitoring system, I get pre-warning about pretty helping details. Those early messages in my e-mails help me a lot.”
How to connect your pump to GENIUS
There are three different ways to connect your pumps.
- Connecting to GENIUS with a new pump
- Connecting GENIUS to an installed pump
- Connecting GENIUS at our workshop
Connecting to GENIUS with a new pump
Are you thinking about, or in the process of purchasing a new vacuum pump?
Ask your machine sales representative if GENIUS Instant Insights™ is compatible with the model that you are purchasing.
Vacuum pumps with intelligent controller: connection to the GENIUS Portal can be achieved via LAN or by having a GENIUS Box Kit installed during the pump’s start up.
Vacuum pumps without intelligent controllers: these pumps can be ordered from our factory with a GENIUS box kit preinstalled.
Connecting GENIUS to an installed pump
The GENIUS kits can also be installed by one of our service engineers or our authorized distributors.
We can install GENIUS during a normal service visit. This means that there is no additional cost for the installation. It takes on average 30 minutes to get your pump fully communicating with the GENIUS Portal.
For some machine models, the customer can easily and safely install the kit by themselves. Please talk to your service provider for more information.
Connecting GENIUS at our workshop
When booking a major maintenance at one of our workshops for your vacuum pumps, you can request your service provider to install a GENIUS Box kit at no additional installation cost.
Your vacuum pump will return to you already communicating to the GENIUS Portal. You will be ready to follow your pump condition from day one after it is back from the workshop. And the best, at your convenience!
Are you thinking about, or in the process of purchasing a new vacuum pump?
Ask your machine sales representative if GENIUS Instant Insights™ is compatible with the model that you are purchasing.
Vacuum pumps with intelligent controller: connection to the GENIUS Portal can be achieved via LAN or by having a GENIUS Box Kit installed during the pump’s start up.
Vacuum pumps without intelligent controllers: these pumps can be ordered from our factory with a GENIUS box kit preinstalled.
The GENIUS kits can also be installed by one of our service engineers or our authorized distributors.
We can install GENIUS during a normal service visit. This means that there is no additional cost for the installation. It takes on average 30 minutes to get your pump fully communicating with the GENIUS Portal.
For some machine models, the customer can easily and safely install the kit by themselves. Please talk to your service provider for more information.
When booking a major maintenance at one of our workshops for your vacuum pumps, you can request your service provider to install a GENIUS Box kit at no additional installation cost.
Your vacuum pump will return to you already communicating to the GENIUS Portal. You will be ready to follow your pump condition from day one after it is back from the workshop. And the best, at your convenience!
GENIUS Instant Insights™
With the GENIUS Instant InsightsTM Portal, you also get the flexibility to decide the level of pump details you wish to see.
The GENIUS Tiers™
*Free access to the connected vacuum pump is always available with ACCESS level
FAQ
Common questions about GENIUS Instant Insights™
Explore the answers to some of the most popular questions other customers have had. Didn’t find your question in the list? Then just reach out to the local expert in your region by filling out the form below.
1. What is GENIUS Instant Insights™?
GENIUS Instant Insights™ is the remote connectivity solution to support customers in achieving higher levels of uptime, reliability and performance of their vacuum products through the monitoring of critical events that can lead to the machine breakdowns.
2. Why should I connect my machines with GENIUS Instant Insights™?
Connecting your vacuum pumps to our remote monitoring solution will help to reduce the risk of machines downtime due to unexpected failures and therefore the risk of production losses, which can represent a big financial impact to any organization.
Additionally, with GENIUS Instant Insights™ you learn about energy consumption & CO2 emissions profile of the vacuum installation, supporting your business with the sustainability targets.
3. How do I get my pumps enabled with GENIUS?
You can have your machines connected and remotely communicating to our cloud based platform GENIUS Instant Insights™ in different ways.
When purchasing a new machine, you can ask your sales representative if connectivity can be enabled from factory. This is because not all technologies of vacuum pumps will have this possibility from the production line, in that case, request your sales representative information about GENIUS aftermarket kits, they can be installed during the start up of the pumps by one of our Field Service Engineers or authorized Distributors.
When performing service on site or at one of our authorized workshops, you will be offered the possibility having GENIUS Box kit.
Additionally, when you have an active service agreement with us, the GENIUS Box kit will be installed as default, but you can always de opt in case it does not suit to you.
4. Where do I see my connected pumps?
All pumps actively communicating though GENIUS Box to the GENIUS cloud, will be visible on the GENIUS Instant Insights™ Portal.
5. Getting access to the GENIUS Instant Insights™ Portal
To be able to see your connected pumps, you can use desktop or mobile devices
Go to https://genius.leybold.com and create your access by following the instructions
6. How long does it take to see my pumps connected on the GENIUS Portal?
When the pump is equipped with a GENIUS functionality, it will be online on the GENIUS Portal immediately after the pump is powered on.
7. What can I see on the GENIUS Portal?
On the GENIUS Portal you have 24/7 access to:
Pumps parameters and status with trend graphs, showing current, pressure, power, vibration* profile of operation.
*Ask you service provider about pump model availability.
You will have dashboards showing:
─Critical alerts with recommended first aid actions
─Availability & Uptime of pumps to support actions in coping with production demand
─Energy Consumption & CO2 emissions, for cost efficiency and sustainability targets
─Notification for services before it is overdue, to enable planning of cost and downtime of machines.
Additional functionalities available are:
─Instant reports & Scheduling for monthly reports
─WhatsApp notification channel, for fast acknowledgement of potential issues
─Remote software updates for pumps equipped with controllers that support this action, this avoids extra service costs at the Customer side and allows the pumps to be always running at top performance.
- VPN Access to technical support and useful tools that will save your time
8. Can I request a demo of the GENIUS Portal?
Yes, contact your service provider and learn GENIUS Portal Instant Insights™ will help you to better utilize your vacuum pumps and run at lower total cost of ownership.
9. How can I request my pumps to be connected?
Please contact you Sales or Service provider, they will guide you on the options to have your vacuum pumps connected.
10. Is my pump’s data safe when connecting to GENIUS Portal?
All data are safely transmitted from the pumps to the GENIUS portal, this is supported by:
- Data transfer certificates such as Elliptic Curve – ECC for LAN connections
- All data communication is encrypted when in rest of in transit to/from the GENIUS Portal
- Private key protocols
- Private APN, higher control of security & IP addressing
- Secured access to the portal with user authentication
11. What will GENIUS do with the data collected from my pumps?
•The data collected from your pumps will be safely stored on the GENIUS cloud and we will retain the data while we have an ongoing relationship with you or as long as necessary to achieve the purpose for which it was collected.
•GENIUS will use data intelligence to provide customized recommendations for service and machines optimization, enabling cost and time saving for the Customer.
•GENIUS will never share the data collected from the connected pumps to third parties.
For more details, please check the Customer Notice, it is displayed when you are requesting your user access to the GENIUS Instant Insights™ Portal.
Leybold Service – expert and reliable partner
Maintaining your uptime and reducing the risk of production downtime is critical. Wherever you are, Leybold is there to support you as your vacuum service partner. Our Field Service team are at your disposal to have your vacuum pump serviced.
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