Mitarbeiter (m/w/d) Kundenauftragsmanagement (Elternzeitvertretung für 1 Jahr)

  • Function: Customer Service
  • Location: Köln, Germany

Your future job

We a re looking for an employee ordermanagement (m/f/d) - parental leave replacement for 1 year:

Your tasks:

  • Communication with national and international customers
  • Carrying out order bookings (appointment, immediate, special, loan, return and direct debit orders)
  • Accounting-related activities (open items, reminders, credit notes, credit information, provisions, bonus, warranty)
  • Contract reviews (payment, delivery terms, price, warranty, other contractual agreements) and review of customer credit limit
  • Preparation or procurement of documents (supplier's declaration, CE conformity, certificates of origin and works certificates)
  • Checking and adapting orders, deadline monitoring of orders
  • Coordinating with the production scheduling department and the purchasing department
  • Determining freight and packaging costs
  • Drawing up freight-related documents
  • Clarifying delivery- and customer-related complaints
  • Preparation and approval of export control forms
  • Checking end user declarations

Qualification requirements:

  • Initial work experience in order management or similar
  • Commercial training
  • Proactive, determined and efficient way of working
  • Very high level of initiative and sound judgement to prioritise tasks
  • Ability to handle multiple tasks simultaneously in a fast-paced environment
  • Business fluent in German and English
  • Professional handling of the current MS Office products, ideally you also have knowledge of SAP, CRM, C4S
  • Strong communication skills

We offer:

  • International career opportunities within the Atlas Copco Group, a Swedish multinational industrial company.
  • Independent and diversified tasks and responsibilities
  • Professional and personal development opportunities
  • Attractive remuneration package
  • Flexible working hours
  • Modern learning management system with free access to worldwide courses
  • 30 days holiday, company car park, subsidised company canteen

Please apply exclusively via the website

Leybold employs people on four continents. Many of them have a scientific or technical focus. Their knowledge, creativity and experience are essential for our success. The demands of the high-tech industry and the cultural diversity in our globally active company also contributes to an attractive and stimulating working environment at Leybold. Technical knowledge is important to us, as are personal soft skills and the willingness to work in international project teams. Leybold is part of the Vacuum Technique Business area of the Atlas Copco Group. The Group's sustainable approach also determines our visions and values. A wide range of training and further education programs are available, to enhance technical know-how and systematically expand skills. Because only great ideas accelerate innovation.

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