Field service may be an option for TRIVAC, SOGEVAC, and some DRYVAC models.
Field service is typically limited and mostly an option for minor repairs on TRIVAC, SOGEVAC, and some DRYVAC models. For some pumps, however, field service may not be an option at all.
If your pump is suited to field service, it will still have to be taken out of the application (possibly with an overhead crane or other equipment), have the oil drained, and have suitable facilities on-site to carry out the repairs.
Aside from repairs, another service that can be carried out on-site is a regular health check. This is a preventive maintenance measure in which field engineers inspect the health of your vacuum pumps regularly to catch any minor issues that could potentially become major problems down the line.
One of the most significant benefits of on-site field service is reducing downtime for essential equipment and avoiding lengthy disruptions to critical business operations. However, what service professionals can do on-site is limited compared to what can be achieved at the depot. So, whether or not field service is feasible for you will vary on a pump-by-pump basis.
Thankfully, there are still ways to reduce — and possibly eliminate — equipment downtime, even when you have to take your pump into the shop for repairs.