ServicePlan™: Discover our vacuum pump service plans
Discover how our vacuum pump service and maintenance plan portfolio can support pump performance and cover your service needs.
From reducing your administrative efforts and ensuring timely deliveries of the parts you need, when you need them, to fully covering your pump preventive and repair costs, we offer you a customized solution that lets you focus fully on your production.
When the success of your business is directly linked to production uptime and pump availability, increasing system efficiency and reliability will directly impact your company’s profitability. Performance and uptime, our range of service agreements are designed to ensure a lower total cost of ownership of your pumps. Plus, with a single purchase order approval, Leybold vacuum pump ServicePlan™ allows you to lock in service costs, reducing variability and streamline your production schedule.
Save up to 20% on vacuum service with a 5-year contract
Customers with a ServicePlan™ see up to 18 extra vacuum pump uptime days per year.
Benefits of our customizable vacuum pump service plans
Which ServicePlan™ plan best fits your business?
- Total Care
- Maintenance Care
- Parts Care
- HealthCheck Care
- HealthCheck PRO™ Care
- Extended Warranty
Total Care
Total Care includes everything needed to keep your pumps running smoothly and efficiently, from scheduled spare parts delivery, to planned overhauls and repairs in case of breakdown.
Key benefits:
- Regular maintenance ensures that your pumps operate at peak performance, reducing energy consumption and operational costs, and extending pump lifetime.
- Preventative maintenance reduces the likelihood of costly repairs or replacements, optimizing your budget.
- Knowing your pumps are consistently monitored and serviced provides confidence and frees you from operational concerns.
Maintenance Care
With Maintenance Care you will have a service schedule that fits your specific business needs, driving higher pump uptime, and using Leybold original vacuum pump spare parts. Our service experts will also provide you suggestions on how to improve your system on a routine basis driving cost efficiency, reliability and longer lifetime.
Key benefits:
- Maintenance tailored to your needs extends the lifetime of your vacuum pumps and related systems.
- Regular service scheduling ensures your vacuum pumps remain operational for longer periods, minimizing downtime.
- Routine expert evaluations provide insights to refine your system, reducing operational costs.
Parts Care
Parts Care includes the scheduled delivery of genuine spare parts, kits and oils, according to your vacuum pump needs. This means less administration and increased uptime.
Key Benefits:
- Enjoy a fixed cost structure for parts over an extended period, eliminating financial surprises.
- Plan and execute your maintenance schedule efficiently, helping operations run smoothly.
- Minimize paperwork and management hassles with streamlined processes.
HealthCheck Care
HealthCheck Care helps you identify any potential issues with your system prior to an expensive breakdown. Your pumps will receive regular performance checks carried out by our service experts. Our specialists provide optimal care for your pumps while identifying upcoming needs.
Key benefits:
- Preventative maintenance reduces the likelihood of expensive repairs or replacements, saving you money in the long term.
- Expert assessments provide tailored recommendations to address upcoming needs and maintain peak operation.
- Prolonged Equipment Lifespan: Consistent care and attention extend the life of your pumps, maximizing your investment.
HealthCheck PRO™ Care
This ServicePlan™ detects potential failures early through professional inspections and condition monitoring with vibrational analysis. Our experts provide actionable recommendations to prevent pump breakdowns and avoid production losses.
Key benefits:
- Access to skilled professionals who provide clear and practical advice for maintaining and improving equipment performance.
- Proactive maintenance eliminates costly downtime by addressing issues before they disrupt operations.
- Vibrational analysis helps maintain optimal performance, reducing the likelihood of unexpected pump breakdowns.
Extended Warranty
Extended Warranty is designed to keep your new pump running at high performance for many years to come. Using Leybold spare parts and oil, this ServicePlanTM lengthens the factory warranty of your pump.
Key benefits:
- It extends the factory warranty, providing additional coverage.
- By using Leybold spare parts and oil, it supports optimal efficiency and reliability for your pump.
Total Care includes everything needed to keep your pumps running smoothly and efficiently, from scheduled spare parts delivery, to planned overhauls and repairs in case of breakdown.
Key benefits:
- Regular maintenance ensures that your pumps operate at peak performance, reducing energy consumption and operational costs, and extending pump lifetime.
- Preventative maintenance reduces the likelihood of costly repairs or replacements, optimizing your budget.
- Knowing your pumps are consistently monitored and serviced provides confidence and frees you from operational concerns.
With Maintenance Care you will have a service schedule that fits your specific business needs, driving higher pump uptime, and using Leybold original vacuum pump spare parts. Our service experts will also provide you suggestions on how to improve your system on a routine basis driving cost efficiency, reliability and longer lifetime.
Key benefits:
- Maintenance tailored to your needs extends the lifetime of your vacuum pumps and related systems.
- Regular service scheduling ensures your vacuum pumps remain operational for longer periods, minimizing downtime.
- Routine expert evaluations provide insights to refine your system, reducing operational costs.
Parts Care includes the scheduled delivery of genuine spare parts, kits and oils, according to your vacuum pump needs. This means less administration and increased uptime.
Key Benefits:
- Enjoy a fixed cost structure for parts over an extended period, eliminating financial surprises.
- Plan and execute your maintenance schedule efficiently, helping operations run smoothly.
- Minimize paperwork and management hassles with streamlined processes.
HealthCheck Care helps you identify any potential issues with your system prior to an expensive breakdown. Your pumps will receive regular performance checks carried out by our service experts. Our specialists provide optimal care for your pumps while identifying upcoming needs.
Key benefits:
- Preventative maintenance reduces the likelihood of expensive repairs or replacements, saving you money in the long term.
- Expert assessments provide tailored recommendations to address upcoming needs and maintain peak operation.
- Prolonged Equipment Lifespan: Consistent care and attention extend the life of your pumps, maximizing your investment.
This ServicePlan™ detects potential failures early through professional inspections and condition monitoring with vibrational analysis. Our experts provide actionable recommendations to prevent pump breakdowns and avoid production losses.
Key benefits:
- Access to skilled professionals who provide clear and practical advice for maintaining and improving equipment performance.
- Proactive maintenance eliminates costly downtime by addressing issues before they disrupt operations.
- Vibrational analysis helps maintain optimal performance, reducing the likelihood of unexpected pump breakdowns.
Extended Warranty is designed to keep your new pump running at high performance for many years to come. Using Leybold spare parts and oil, this ServicePlanTM lengthens the factory warranty of your pump.
Key benefits:
- It extends the factory warranty, providing additional coverage.
- By using Leybold spare parts and oil, it supports optimal efficiency and reliability for your pump.
ServicePlan™ Overview
| ServicePlan™ | Professional supervision | Scheduled spare parts delivery | Maintenance on-time | Breakdown risk coverage | Planned overhaul & exchange | Remote monitoring |
| Extended Warranty | • |
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| HealthCheck Care | • |
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| HealthCheck PRO™ Care* | • |
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| Parts Care | • |
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| Maintenance Care | • |
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• |
•* |
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| Total Care | • |
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*Remote monitoring with GENIUS Instant Insights™ and HealthCheck PRO™ are tools that are only available for select pump models. Check with your service representative to confirm if your pump technology is applicable.
Forget the standard service contracts: Get a customized plan
Reach out to your service representative or contact us here.
Leybold Service – Expert and reliable partner
Maintaining your uptime and reducing the risk of production downtime is critical. Anywhere you are, Leybold is there to support you as your vacuum service partner. Our Field Service team and our fully equipped Service Technology Centers are at your disposal to have your vacuum pump serviced.
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Which oil is compatible with my vacuum pump?
