Customer Support Assistant (H,F,D)

  • Function: Administration
  • Location: Cornella de llobregat, Spain
  • Application Period: 01 October 2021 – 30 November 2021

Your future job

The Role

1 year contract (Maternity leave)

Key Responsibilities would include:

  • work closely with the other members of the Team to ensure the smooth operation of the office
  • answer incoming requests (phone/e-mail) from external customers
  • maintain database
  • review sales from previous years to establish Leybold installed base
  • collect data from sales engineers on installed base of other manufacturers
  • offer extended warranty on new products
  • contact sales customers to advise of service
  • assist members of the Technical Service with their duties
  • maintain lost/gained quotation records
  • operate as part of a team working both with internal and external service force colleagues
  • generate service notifications and service orders
  • generate quotations, control orders and follow up payments
  • generate delivery notes
  • credit control & trade control
  • handle customer complaints
  • follow up leads generated

What you can expect from us? 

We offer you an interesting and challenging short-term contract that will give you the opportunity to experience the diversity of a successful, internationally active industrial company.

What we expect of you? 

You have :

  • A degree in Administration
  • First experience in backoffice would be a plus
  • Native Spanish, Good command of English
  • SAP knowledge
  • Excellent interpersonal skills that allow you to work in a team and serve renowned industrial and academic clients in many cutting-edge sectors (Transportation, Energy, Health, Agri-food, Research, etc.)
     The position requires autonomy in the organization of work and a strong technical curiosity.

Cornella de llobregat

About Leybold

Leybold employs people on four continents. Many of them have a scientific or technical focus. Their knowledge, creativity and experience are essential for our success.
The demands of the high-tech industry and the cultural diversity in our globally active company also contributes to an attractive and stimulating working environment at Leybold. Technical knowledge is important to us, as are personal soft skills and the willingness to work in international project teams.
Leybold is part of the Vacuum Technique Business area of the Atlas Copco Group. The Group's sustainable approach also determines our visions and values. A wide range of training and further education programs are available, to enhance technical know-how and systematically expand skills. Because only great ideas accelerate innovation.

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