Order Coordinator

Order prioritizing and management for all incoming customer requests.

Leybold offers a wide range of advanced vacuum solutions for use in manufacturing and analytical processes, as well as for research purposes.

The company's core capabilities centre on the development of application and customer specific systems for the creation of vacuum and extraction of process gases.

Leybold´s ability to meet highest requirements of most complex applications gives our customers the competitive edge to succeed. High duty processes in metallurgy, clean-room conditions at worldwide renowned institutes for research and development, or coating applications of minute dimensions – Leybold offers highest performance.

  • Target group: Professionals/Graduates
  • Location: Export, PA, United States of America
  • Start date: Immediate start

Responsibilities

  1. Communicate with customers via phone, email and fax in a timely, professional and engaging manner.
  2. Monitor the door for guests and contact internal colleagues of arrivals.
  3. Monitor incoming Orders, Sales, and Info email inboxes.
  4. Log and distribute all PO’s, RFQ’s and E-shop orders to the responsible OM Buddy and file soft copy to the Network.
  5. Run the SDO1 reports to monitor the daily order entry and update the log with the sale order number.
  6. Review ZV30 Open Backlog and update orders with available material received to stock daily.
  7. Create customer contact and company information in SAP customer master, create new accounts, changes and updates through the finance department.
  8. Log, distribute, and manage the Demo paperwork. Update the log and upload the paperwork to the Network.
  9. Distribute customer requests for estimates on repair and service to the service department.
  10. Scan and file all records electronically to the server for service.
  11. Create New Customers, ship to, bill to and end user accounts in SAP, upload all documents to accounts and Network.
  12. Supports OM and Mach 1 with inquiries for documentation.
  13. Responsible for collecting, researching and distributing all mail to correct OM person.
  14. Meet or exceed company and department KPI’s.

We expect

  1. Communicate with customers via phone, email and fax in a timely, professional and engaging manner.
  2. Monitor the door for guests and contact internal colleagues of arrivals.
  3. Monitor incoming Orders, Sales, and Info email inboxes.
  4. Log and distribute all PO’s, RFQ’s and E-shop orders to the responsible OM Buddy and file soft copy to the Network.
  5. Run the SDO1 reports to monitor the daily order entry and update the log with the sale order number.
  6. Review ZV30 Open Backlog and update orders with available material received to stock daily.
  7. Create customer contact and company information in SAP customer master, create new accounts, changes and updates through the finance department.
  8. Log, distribute, and manage the Demo paperwork. Update the log and upload the paperwork to the Network.
  9. Distribute customer requests for estimates on repair and service to the service department.
  10. Scan and file all records electronically to the server for service.
  11. Create New Customers, ship to, bill to and end user accounts in SAP, upload all documents to accounts and Network.
  12. Supports OM and Mach 1 with inquiries for documentation.
  13. Responsible for collecting, researching and distributing all mail to correct OM person.
  14. Meet or exceed company and department KPI’s.

We offer

A comprehensive benefits scheme.
Member of a multi-national company with a wide-reaching internal job market.
A placement in an international location.
Building a career in a fantastic and forward-looking company.


Apply now