General Manager Customer Center Leybold Japan (f/m)


As the current position holder will be leaving the Group, we are looking for a successor for the Leybold Customer Center in Japan.
Based on the different divisional strategies from Vacuum Technique Service, Scientific Vacuum and Industrial Vacuum, the mission is to generate sustainable, profitable growth for every business line of the Japan Leybold Customer Center.
You are supposed to grow our market- and customer share and create a high level of customer satisfaction.
This mission should be accomplished through thorough Territory Management, marketing tools, organizational and people management, as well as sustainable competence development to attract, retain and grow talents.
Key part of your mission is to build the management team to deliver great business results, enabling and accelerating the growth.

  • Target group: Professionals/Graduates
  • Location: Yokohama, Japan
  • Start date: Immediate start


Outline of tasks and responsibilities:

  • Further develop the customer center
  • Be responsible for the Profit and Loss and the Balance Sheet of the Leybold Japan Customer Centre
  • Assure success in our ambition to grow market share and increase consolidated profitability.
  • Grow the business by continuous development and implementation of a territory management plan, with the   objective to give all products and Divisions their best chance in the market.
  • Further develop the distributors network in view of a better territory coverage.
  • Support the BLM to disrupt the service business in Japan.
  • Work actively on the brand positioning in line with the strategy of the VT divisions.
  • Build long term customer relations. 
  • Secure that customer satisfaction and quality is the base for what we do.
  • Focus on customer centricity by having a good understanding of their expectations and needs and strive for keeping Atlas Copco First in Mind-First in Choice®.
  • Interact with other Customer Centers and Product Companies to support the development of synergies, the consolidated results of the divisions and the performance of the Business Area
  • Close relation and collaboration with the local Holding organization
  • Lead, motivate and coach the management team towards continuous success
  • Attract competent and committed people with the right attitude
  • Grow, retain and develop talent within Japan
  • Safeguard a safe and healthy working environment

We expect

Experience requirements

  • Minimum of 10 years of managerial experiences
  • Strong business and financial acumen
  • Impactful influencing, presenting and negotiating skills
  • Keen interest in culture and the way of doing business in the country

Educational requirements

  • Degree in Engineering, Business Administration or equivalent

Personality requirements

  • Acting strategically and being results oriented
  • Driving better Customer Satisfaction
  • Confidence in interaction with different stakeholders
  • Dynamic with strong entrepreneurial and leadership skills
  • Proactive mindset with innovation capabilities
  • Ability to empower team members
  • Engage and Inspire others
  • Keen interest to attract, retain and grow talent

We offer

What we offer

  • Freedom to act and accountability
  • Support in leadership and development
  • Global network structures from the Atlas Copco Group

Please send your application to: 
Ann-Kathrin Heinemann, Divisional VP Human Ressources 
Phone number: +4915201599047



Apply now with registration